Privacy Policy

Last updated: August 2026

This policy explains what Neuro Panacea Hospitals Pvt. Ltd. ("we", "us") does with the information you give us, whether you visit this website or come to the hospital.

1. What we collect

Details you enter into a form on this site — your name, phone number, email and whatever you write in the message.
Medical information you share with us as part of your care, including records, reports and prescriptions.
Billing and insurance details where these are needed to settle an account.
Basic technical information your browser sends, and analytics about which pages are visited.

2. Why we collect it

To respond to your enquiry, to book and manage appointments, to provide and record your treatment, to raise and settle bills, and to meet obligations the law places on a hospital. We do not use your information for anything else without asking you first.

3. Who we share it with

We do not sell your information and we do not share it for advertising. We share it only with the doctors and staff treating you, with your insurer where you have asked us to make a claim, with service providers who help us run the hospital and this website, and with authorities where the law requires it.

4. How long we keep it

Medical records are retained for the period required under Indian law and professional guidance. Website enquiries are kept only as long as needed to deal with them.

5. How we protect it

Access to records is limited to staff who need it. Information sent through this website travels over an encrypted connection. No system is completely secure, so please do not send sensitive medical details through a web form if you are not comfortable doing so — call us instead.

6. Your choices

You may ask us what information we hold about you, ask us to correct anything that is wrong, or withdraw a consent you previously gave. Write to us at the address below and we will respond.

7. Cookies and analytics

This site uses cookies to remember your session and to measure how the site is used, through Google Analytics. You can block or delete cookies in your browser settings; the site will still work.

8. Changes to this policy

If we change this policy we will update the date at the top of this page.

9. Contact us

Neuro Panacea Hospitals Pvt. Ltd.
Plot No- LR 206, Kh. No.- LR 1863, Vill- Nageswarpur, PO: Nageswarpur, PS: Malda, Dist: Malda, West Bengal - 732142
Email: thepanaceahospitals@gmail.com · sayakchat@yahoo.ca
Phone: +91 78648 79875